Note: This offer is a one-time gesture of goodwill, valid only for first purchases and normally valid for 14 days. If you have chosen the “Extended Protection” guarantee, this will be extended to 60 days. It is intended to help you find the right fit – quickly, easily, and without hassle.
Return Policy
100% Perfect Fit Guarantee
I understand that a good fit is essential – especially when it comes to comfort and confidence. That’s why, if your boxers don’t fit as expected, I'm happy to offer a one-time free replacement of one pair in a different size of your choice.
This complimentary replacement gives you the chance to try another size without having to return the original pair. If the new size fits better, you’ll receive a special discount code to order a new bundle in the correct size at a reduced price.
If you’d like to use this policy or have any questions, feel free to contact our customer support at support@bensboxers.com. We’re happy to help – your satisfaction is our priority.
⚠️ Please note: 3XL is the largest size I currently offer. If 3XL doesn’t meet your fit expectations, I’m unable to provide a larger size, as it’s not available. I kindly recommend checking the size chart and measurements carefully before ordering.
Returns & Refunds
If for any reason you’d like to return your order, you may do so within 14 days of receiving it.
To be eligible for a return, items must be:
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Unused and unworn (for hygiene reasons, worn boxers cannot be returned – this applies to bundles as well)
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In their original condition with all tags attached
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In their original, unopened packaging
How to start a return:
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Email support@bensboxers.com to request a return.
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I’ll send you return instructions and a shipping label (for domestic returns).
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Carefully repackage the items and send them back.
Please wait for the return address from customer service to avoid issues.
🚚 Return shipping costs are always the customer’s responsibility, including for international returns. All returns must be sent directly to my warehouse.
Refund processing:
Once I’ve received the returned item, I’ll process your refund.
Please allow 7–10 business days for the refund to appear in your account.
Damaged or Defective Items
If you receive a defective or damaged item, contact me immediately (please include photos). I’ll send a replacement or offer a full refund at no cost to you.
⚠️ Note: My boxers are sold in sealed, hygienic bundles. If even one boxer has been worn or opened, the entire right of withdrawal is void.
For health and hygiene reasons, I only accept returns of unopened, unworn complete sets.
Customs Duties & Import Taxes
Any applicable customs duties or import taxes are the responsibility of the customer.
If you have any questions, feel free to reach out to support@bensboxers.com — I’m always happy to help!